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HCC Gaps

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How to Resolve HCC Gaps: Best Practices for Healthcare Providers

HCC Primer

A prominent topic in healthcare, particularly in medical coding, is the Hierarchical Condition Category (HCC) risk adjustment model and its impact on reimbursement for healthcare organizations.

With nearly one-third of Medicare beneficiaries enrolled in Medicare Advantage (MA) plans, it is increasingly critical for healthcare organizations to focus on this model and ensure physicians accurately code diagnoses to secure fair compensation.

This article covers the fundamentals of the risk adjustment model, the importance of coding accuracy, and the road ahead for HCC coding within an interdisciplinary healthcare framework.

So let’s begin with some basics about HCCs.

Workability of HCCs

Medicare uses Hierarchical Condition Categories (HCCs) to reimburse Medicare Advantage plans based on the health status of their members. HCCs represent diseases or conditions grouped by body systems or similar disease processes that Medicare has linked to higher care costs. Out of 72,616 ICD-10-CM codes, CMS identified 9,700 diagnoses associated with above-average costs and categorized them into 86 disease categories. These categories are then arranged in a risk hierarchy. The HCC category assigned to a diagnosis code determines its contribution to the Risk Adjustment Factor (RAF) calculation.

The top HCC categories include:

  • Major Depressive and Bipolar Disorders
  • Asthma and Pulmonary Disease
  • Diabetes
  • Specified Heart Arrhythmias
  • Congestive Heart Failure
  • Breast and Prostate Cancer
  • Rheumatoid Arthritis
  • Colorectal, Breast, Kidney

The number of Medicare Advantage beneficiaries has risen over the past decade, with roughly one in three now enrolled in a Medicare Advantage plan. Although not intuitive, HCC coding is essential for healthcare organizations to receive appropriate compensation.

Importance of HCC Coding underlying the Risk Adjustment Process

Hierarchical Condition Category (HCC) coding communicates patient complexity and portrays a holistic patient health condition. Based on precise HCC coding, RAF scores predict healthcare resource use, enabling risk-adjusted quality and cost metrics.

Certainly, HCC coding helps to consider patient complexity, which ensures a more accurate measurement of quality and cost performance.

Risk adjustment is a method to project future health expenditures for entities like Medicare Advantage, ACA Marketplace, and ACO providers. Various contracts employ distinct risk adjustment models utilizing ICD-10-CM codes that aggregate to specific Hierarchical Condition Category (HCC) codes. These hierarchical condition category HCC codes signify chronic conditions linked to specific Risk Adjustment Factor (RAF) scores. A total RAF score is derived by summing individual RAF scores considering demographic factors, which are convertible to an expected per-member annual health expenditure.

Carefully designed HCC coding solutions can relieve in-house medical coders of compliance concerns and streamline patient data review and chart audit processes. Additionally, HCC coding services can help meet tight project deadlines.

Let’s discuss some of the prime areas that address HCC coding gaps, assisting healthcare organizers in optimizing reimbursements and averting revenue loss.

Impact of Hierarchical Condition Categories on the Reimbursement System

HCC Gaps directly affect the amount of money accountable care organizations receive from CMS, the largest single-payer in healthcare.

Patients Health with high HCCs are expected to require more intensive medical treatment compared to those with low HCCs.

Providers must document all health conditions with precise specificity for CMS to assess patients’ health status accurately, impacting risk adjustment payments.

For example, diabetes without complications (HCC code 19) has a capitation rate of $894.40, while diabetes with ESRD, requiring two HCC codes (18 and 136), increases the capitation rate to $1,273.60. Precise documentation can significantly affect payment amounts.

Specificity is crucial in HCC coding and documentation. Providers must report each patient’s risk adjustment diagnosis based on clinical documentation from a face-to-face encounter. For effective HCC coding, doctors can adhere to documentation standards using the MEAT criteria. MEAT is an acronym in HCC coding that ensures accurate patient information is recorded:

Challenges Associated with HCC Gaps

While HCC Gaps incoding are vital for risk adjustment, it present several challenges, including:

  • Documentation to avoid HCC Gaps: Incomplete or inadequate documentation can lead to undercoding or inaccurate risk assessment. Without comprehensive documentation, coders may struggle to accurately code a patient’s conditions. Healthcare providers need to ensure thorough and detailed documentation to support precise coding.
  • Coding errors: HCC Gaps in coding can significantly impact risk scores and reimbursement. Incorrect coding of diagnoses or failing to capture relevant conditions can lead to inaccurate risk assessment and potential financial implications. Coders must stay updated with coding guidelines and ensure precise coding practices.
  • Changing guidelines: HCC coding guidelines frequently change, making it essential to stay current for accurate coding. Coders need to continuously educate themselves and comply with the latest coding standards as guidelines evolve and updates to HCC models occur.
  • Provider education: Limited understanding of HCC Gaps principles among healthcare providers can hinder accurate coding and risk adjustment. Providers must receive proper education and training to ensure correct documentation and coding practices.

Close HCC Gaps & Ensure Complete Code Capture

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Effective Approaches For Rectifying HCC Coding Shortfalls

There are fundamental rules for coding patient data that establish a baseline for the initial HCC review:

  • A review determines if the condition is correctly coded and whether it exists as coded.
    Diagnoses are specific to each episode and do not transition between visits. For instance, a patient with a missing limb must be recorded within the year, or the system might assume the limb grew back.
  • Multiple times coding: For relevance, accuracy, and recency, the same condition can be coded multiple times.
  • Co-existing conditions: These should be coded together to provide a complete picture of the patient.
    Coders must review medical records to identify and stratify patients with HCC conditions and ensure their conditions are accurately reflected.

1) Strengthen Documentation Frameworks to avoid HCC Gaps

Ensure comprehensive data collection using effective tools like Patient Assessment Forms (PAFs) or Comprehensive Health Assessments (CHAs). Optimize medical record review processes while maintaining high standards in HCC coding projects. RAAPID’s AI-powered Prospective Previsit Solution, driven by clinically trained NLP, analyzes comprehensive longitudinal data, including charts, claims, lab reports, and pharmacy records. It seamlessly integrates with Electronic Health Records (EHR) and automates precise chart reviews.

2) Stress the Importance of Specific Coding

A lack of thorough and accurate understanding of patient health and risks can lead to decreased reimbursements and suboptimal decision-making for interventions and investments. Emphasize coding specificity for accurate RAF scores. Encourage physicians to be detailed when documenting diagnoses to ensure precise value assignment and risk determination.

Clinical teams should code with precision, given the intricacies of the ICD-10-CM system. For example, a patient with minimal severe health issues might anticipate average medical expenses for a period, while patients with numerous chronic conditions would likely incur higher healthcare costs and utilization.

3) Periodically Assess Data Validity

Following the CMS HCC payment model, providers should annually report all chronic conditions and comorbidities to the highest level of specificity. Annual chart reviews should factor chronic conditions into risk adjustment calculations. Ensure consistent data revalidation, monitor patient health conditions, and flag patients missing annual visits for scheduling wellness check-ups.

4) Bolster Team Performance through Training

Provide comprehensive support to providers for accurate HCC documentation. Offer thorough training and specialized automation technology for enhanced efficiency. If necessary, supplement support staff, including HCC coders and care coordinators.

5) Plan Ahead for Patient Encounters

The pre-care team can assist providers in identifying patients with HCCs before their visits to enhance chart preparation, problem list reviews, and morning huddles. Ideally, the care team should begin chart preparation approximately one week before the scheduled appointment.

Leveraging AI-based NLP Technology Effectively to Enhance HCC Coding

Advanced NLP technology certainly prevents issues like under-coding or incorrect ICD-10-CM and HCC codes, which can lead to overcoding. A centralized solution can streamline the review of Medicare patient data from various sources, automating the identification and validation of chronic conditions. Adopting industry-proven HCC coding technology can optimize EMR/EHR systems, seamlessly integrate them with various platforms, and suggest accurate HCC risk adjustment codes to ensure precise RAF score calculations.

Streamline Manual Workflows with Automation

Modern technological advancements have made it easier to streamline the traditional risk adjustment accuracy process by reducing time-consuming record reviews. Coding teams can now process patient records on a larger scale with greater accuracy, improving overall efficiency. Integrating automated processes into your coders’ workflow significantly boosts productivity. Health plans that leverage natural language processing (NLP) technology can better address challenges associated with increased Medicare Advantage (MA) enrollment.

Improve Conformity to Coding Regulations

Coding compliance is critical in the healthcare industry for accurate reimbursement and legal adherence. NLP technologies play a crucial role in enhancing coding compliance by analyzing clinical narratives and identifying potential coding discrepancies. These technologies can flag documentation gaps, missing diagnoses, or inadequate procedure descriptions, enabling healthcare providers to address these issues proactively. By ensuring coding compliance, RAAPID’s NLP helps reduce audit risks and financial penalties.

Future Trends and Developments

The field of Natural Language Processing (NLP) in medical coding is continuously advancing, with several promising trends and developments shaping its future:

  • Integration into Electronic Health Record Frameworks (EHR): NLP technologies are being integrated with EHR systems to automate coding processes, enhancing the accuracy of healthcare documentation.
  • Advanced Language Models: The development of advanced language models, such as transformer-based models, allows for more precise and context-aware medical coding.
  • Synergy Between Artificial Intelligence and Human Coders: The future of medical coding lies in the collaboration between AI-driven NLP systems and human coders. This partnership can harness both strengths to achieve optimal coding accuracy and efficiency, or what the industry calls a Human-in-loop approach.

Conclusion

Resolving HCC gaps is essential for healthcare providers to secure accurate reimbursements and deliver quality care. By emphasizing precise coding, strengthening documentation, and leveraging NLP technology, organizations can navigate HCC coding complexities effectively. Integrating AI-based solutions streamlines workflows and ensures compliance with evolving regulations. Adopting best practices for HCC coding is crucial for optimizing reimbursements, improving patient outcomes, and maintaining financial stability. Providers must stay vigilant, educate teams, and adapt to new technologies for long-term success.

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Disclaimer: All the information, views, and opinions expressed in this blog are inspired by Healthcare IT industry trends, guidelines, and their respective web sources and are aligned with the technology innovation, products, and solutions that RAAPID offers to the Risk adjustment market space in the US.